Gift Card
A Gift Card is never a mistake ;)
MAKE AN IMPACT WITH YOUR PURCHASE - We donate 1% of our profits to Foundawtion, learn more here. Support this project that generates positive values through education, design and architecture.
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Free Express Shipping
Estimated delivery time: 24- 72h
The total amount you pay includes all applicable customs. We guarantee no additional charges on delivery.
Easy Returns within 15 days after receiving the order.
Eco Packaging
Orders are dispatched within 48 hours on business days and shipped from our warehouses in Barcelona and Hong Kong.
Estimated delivery times:
- Spain & Portugal: 24- 72h (Free shipping)
- Europe: 2-4 days (Free shipping on orders over 150€)
- United States: 2-4 days (Free shipping on orders over $200 USD. All customs and taxes included)
- UK: 4-6 days (Free shipping on orders over 160£)
- Japan, Korea, Singapore, Hong Kong, Taiwan: 24- 72h (Free shipping on orders over $200 USD)
- Rest of the world: 3-6 days (Free shipping on orders over $200 USD)
When ordering from countries outside the EU and US, you may need to pay import tax and custom clearance according to local rules.
Easy Returns within 15 days after receiving the order.
We currently accept payments by:
-Credit Card (Visa, MasterCard and Amex)
-PayPal
-Apple Pay
-Klarna
-Bizum
-MB WAY
-Multibanco
-Sofort
-SEPA Bank Transfer
We donate 1% of our profits to Foundawtion, learn more here. Support this project that generates positive values through education, design and architecture.
Secure Payments
1% Donated
Designed in Barcelona
FREE SHIPPING AND EASY RETURNS
Free shipping in Spain / in Europe from 150€ / Easy returns.
WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE
We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.
LESS COMPUTERS AND MORE PERSONS
The best about being a small company is that you can talk directly to us. We are here for you if you have any question.
MAKE AN IMPACT WITH YOUR PURCHASE
We collaborate with Foundawtion on their projects about education, design and architecture.
FAQS
WHAT IS PREORDER?
It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.
** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.
THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?
Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.
HOW DO I CLEAN MY BAG?
If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.
If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.
CAN I CHANGE MY ORDER?
Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.
CAN I PLACE A CORPORATE ORDER?
Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.
A member of our team will get in touch soon to help finalize the details and prices.
WHEN WILL I RECEIVE MY ORDER?
For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.
Estimated delivery times:
Spain & Portugal: 24- 72h
Europe: 2-4 days
Outside Europe: 3-6 days
UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)
HOW DO I RETURN MY ORDER?
Find all the information regarding our return policy and how to return an order HERE.
You can always contact us for any return question at help@olend.net.