olend

Customer Reviews

Based on 64 reviews
91%
(58)
6%
(4)
2%
(1)
0%
(0)
2%
(1)
R
ROCIO MORALES
love it

estoy encantada con el bolso: super versátil, ligero y cómodo

L
L.F.
my new everyday bag! <3

Stylish and comfortable, can be worn with daily and work outfits.

A
Anna
nico bag

Le sac est joli, j'aime beaucoup la couleur (orange), elle n'est pas trop terne, ce que je craignais. Il contient bien mais si on met un ordinateur dedans, on ne peut pas mettre grand chose d'autre. La fermeture éclair de la poche pour les écouteur est déjà abimée de mon coté après deux semaine d'utilisation. Le fait que le sac ferme est un vrai plus, surtout quand il pleut.

Hi there,

Thank you for taking the time to leave a review for our Nico Bag. We're glad to hear that you like the color and that it holds everything well. We apologize for the issue with the zipper, please contact us at help@olend.net so we can take care of it. We appreciate your feedback and we hope you continue to enjoy your bag, during rainy & sunny days.

Best,

e
eszter novak
my new fav bag

loving the strong blue color, the puffy material & the hidden pockets for all my keys and essentials.

M
Maria del Mar

🖤

REMEMBER TO TAG @olend_backpacks

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net