Customer Reviews

Based on 6 reviews
83%
(5)
17%
(1)
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E
E.B.
Larger extra strap for Mini Ona

I have 2 Minin Ona bags and I really need loger straps to wear them crossed when I use a coat. The current ones are fine in summer wearing a Tshirt but in winter the rae not. Could you lease consider to produce them. Pleeease!!!

R
Rachel S.
Strap gives you options

Really into color blocking these days and the ability to switch out the strap on my mini Ona bag is perfect; also very easy to switch out which is a plus!

C
Cheryl Beattie
Coal strap

Bought the coal strap to use with my Ona bag. Very happy with purchase.

C
Cristina O.
I love the idea of ​​being able to combine with beautiful colors

I love the idea of ​​being able to combine with beautiful colors

r
reem alfadel
Love the idea

I love the idea of changing the colors of the straps of the bags

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FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net