Cousteau Backpack

€110

Customer Reviews

Based on 18 reviews
83%
(15)
6%
(1)
6%
(1)
0%
(0)
6%
(1)
A
Andy Close
Cousteau backpack - serious durability issues.

Impressed initially until the zip on the first pack snapped.

Was promptly sent a replacement but within a few months the bottom seam has started to unravel. It's been carrying a laptop and a flask around once a week so it hasn't been up a mountain!

Again, prompt customer service but want me to repair and send them a bill, when I just want to send everything back and get refunded. I've lost complete confidence that this product can withstand even mild use and for ,£100+ this is unacceptable.

I advise you to read the reviews of their other products, durability comes up time and time again.

Buy one if you want your kit to not be in it by the time you reach your destination or want to be looking for a new pack in 3 months! (Which is what I'm having to do) 😥

N
Naomi White
Nice and light

Really comfortable

J
Jason
Beautiful backpack though not as durable as I had hoped

Love the look, design, and feel of this backpack! The pockets are super useful, the material feels great, and I get lots of compliments on the style. My only complaint is that the shoulder strap durability is a little bit questionable and has began to fray after only 3 months of general everyday use. The website says the policy is to replace any backpack that has damage if purchased within one year, however, customer service has not replied to my email yet. Would love to rate this backpack higher if I'm able to get a replacement!

Hello Jason,

Happy to hear you are enjoying the bag. Don't hesitate to reach out to us again at help@olend.net if you still need any help. Thank you!

T
T.C.
Cousteau

I like how many pockets there are and found the detachable pocket on the front of the pack especially clever. The wide straps make the pack comfortable on the shoulders even when fully loaded. I’d like if the pack had a bit more structure - the pack tends to sag inwards when the interior zippered pocket is all the way filled, but I’m not sure how’d that work with the fabric that was chosen to construct it (a fabric choice that makes the pack durable, yet lightweight which is nice). Though less sturdy than other packs I’ve had, I believe the padding is sufficient to protect laptops or any other product that would require that kind of extra care. The zipper is so smooth, an excellent zipper really. Idk I like this pack, I’d buy it again.

S
SK
Lives up to the hype

Excellent backpack. Functional, light, looks great. Highly recommend.

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