Customer Reviews

Based on 3 reviews
67%
(2)
0%
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33%
(1)
0%
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L
Lise Paris
The loophole

The bag looks nice and seems well made however, the zip is incredibly finicky and on a day where it rained cats and dogs, the inside of my bag was soaked because of the gaps at either end. I’d like to purchase another style but I’m quite reluctant.

Hi Lise,

Thank you for your feedback on our Haku Bag. We apologize for any inconvenience caused by the gaps on the ends of the zipper. We take the quality of our products very seriously and we will definitely look into this issue. We would also be happy to assist you in finding another style that better suits your needs.

Thank you for bringing this to our attention and we hope to make it right for you.

Best,

A
Anonymous
Great Stylish Bag

This bag is bigger than it seems. It looks so stylish whether you are hanging with the girls or going to work.

L
LINDA TRUONG

beautiful perfect size shape and color

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net

LARGE ONA SOFT BAG

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Price: €95,00

Price: €85,00

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Weight: Lightweight 420g

Weight: Lightweight 380g

Weight: Lightweight 265g

Weight: Lightweight

Dimension: 52 x38 x 15 cm / 30L

Dimension: 32 x 42 x 14 cm / 19L

Dimension: 33 x 19 x 11 cm

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Laptop: Laptops up to 17”

Laptop: Laptops up to 17”

Material: Water-repellent Light Nylon

Material: Water-repellent Light Nylon

Material: Water-repellent Light Nylon

Material: Water repellent Nylon

Colors
Colors
Colors
Colors