olend olend

Customer Reviews

Based on 25 reviews
72%
(18)
12%
(3)
4%
(1)
8%
(2)
4%
(1)
I
Isabel
Me encanta

Me compré un Ona Soft Bag y lo encontré tan útil que no dudé en ampliar "familia" con esta variante. Le da un plus de usabilidad y no pierde nada de lo bueno.

A
Anonymous
Vegan leather makes function of bag harder

Love the design and how much it holds. My only disappointment is with the drawstring to close and open the bag. This has been tough, but I suspect this has to do with the material of vegan leather. Not sure if there is some troubleshooting to help with this? To make it easier?

Hi,

thank you for your feedback about our Ona Vegan Leather bag. We're glad to hear that you love the design and capacity of the bag. We apologize for any difficulty you've experienced with the drawstring closure. We will pass your feedback on to the appropriate team to take this into consideration. In the meantime, we suggest gently pulling the drawstring to close and open the bag. We hope this helps and appreciate your support. Have a great day!

A
Anonymous
Like it a lot!

Love the design, the size and the material!

C
Claire Bolger

Nice and soft. Looks like real leather. Also I really like the colour. It closes with a top magnetic button, no zip. There is one outer pocket with a zip.

Y
Yuni
Awesome bag

A spacious, lightweight bag in a rich maroon hue, designed with both style and functionality in mind. Its roomy interior offers ample space for your essentials, making it perfect for both travel and work. With a sleek, modern design, it's the ideal choice for anyone who needs a reliable and attractive bag that balances practicality with elegance. Whether you're commuting to work or embarking on a weekend getaway, this bag is sure to keep you organized and looking chic.

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FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net