olend olend

Customer Reviews

Based on 10 reviews
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Naïma Mohamed Said
Sublime 😍!!!

Magnifique sac en cuir. Une couleur qui se porte parfaitement bien en automne et les autres saisons, je suis super contente de l’avoir, merci beaucoup Ölend😍!!!

G
Gena
Obsessed!!

Absolutely obsessed with this bag, colour and quality is great!

J
Jennifer Maxwell
Had to buy a 2nd one!

I bought the mini ona in cherry red and loved it so much I had to buy a second one for my best friend. Now my daughters both want one! They are the most lightweight, cool, unique bags that looks as good with a tee and jeans as they does with a slip dress and a heel. I want every size and color!

A
Anna Martin
Súper bonita pero mejor para temporada de invierno

Me ha encantado y tiene un material precioso, su calidad es ideal. De todas maneras no es un bolso de verano, es un bolso más de temporada de frío ya que el tejido da calor y es mucho más consistente al ser cuero.

c
claire
I was truly surprised

The bag I bought was shipped all the way from the original manufacturer in Spain to Taiwan with no proper protection—just a single plastic bag wrapped around it. I can't believe that a well-known brand would treat its products like this. I was shocked, but luckily my bag wasn’t damaged, although the outer plastic packaging was in terrible condition. If a brand cares about its image, it should also take care of how its products are shipped!

REMEMBER TO TAG @olend_backpacks

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net